Real reviews from real resellers

We fix it immediately. Notify us within 7 days with photos. If the manifest is materially inaccurate (missing high-value items, wrong quantities, or condition misgraded), we offer three options: (1) partial refund for the discrepancy, (2) full replacement pallet at no charge, or (3) account credit for future purchases. We've processed over 12,000 pallets and our dispute rate is under 0.4%.

Yes — if you're local to Orlando, FL. Schedule a warehouse appointment Monday–Saturday, 9 AM–5 PM. You can inspect any unsold pallet in person, verify the manifest against the physical contents, and pay on-site. No appointment needed for pickup after purchase, but we recommend booking a slot for pre-purchase inspection so we can pull the pallet to our viewing area.

High-demand pallets move in 24–72 hours. Electronics, tools, and name-brand cosmetics sell fastest. We restock every Tuesday and Friday at 9 AM EST. If you want first access, join our early-access list. You'll get a text and email 2 hours before new inventory goes public. No spam — just new pallet alerts.

Absolutely. Buy 3–5 pallets and get 5% off. Buy 6+ and get 10% off. After your 5th pallet, you unlock "Reseller Pro" status: priority access to new listings, extended 14-day guarantee, and dedicated support via text. We also offer consignment partnerships for high-volume resellers — contact us for details.

7-Day Satisfaction Guarantee. If the pallet condition or contents don't match the listing description, contact us within 7 days of delivery. For freight orders, you must note damage on the BOL at delivery for carrier claims. For local pickup, inspect before you leave. Custom/container orders and "Mystery" pallets are final sale — but their manifests are still guaranteed accurate.

Free on pallets over $500 within the continental U.S. Under $500, freight is calculated by weight and distance at checkout. Local pickup in Orlando is always free. International and container shipping is quoted case-by-case — request a freight quote and we'll respond within 4 hours.

Credit/debit card (Visa, Mastercard, Amex), PayPal, Venmo, and bank transfer/ACH for orders over $2,000. Cash on pickup accepted for local Orlando buyers. All transactions are secure and encrypted. We never store your card details.

New in Box: Factory sealed, never opened.
Like New: Opened but unused, original packaging intact.
Open Box: May show minor handling wear, all accessories included.
Salvage: For parts, repair, or material recovery. Priced accordingly.

Every manifest lists the condition grade per item. No vague "as-is" blanket statements.

Yes — every listing includes a downloadable manifest. It's a spreadsheet with item descriptions, quantities, condition grades, and estimated retail values. Download it, analyze it, and make an informed decision before you spend a dime. No surprises, no mystery boxes.

We love helping new resellers. Our team can advise on which categories sell best on which platforms (Amazon FBA vs. eBay vs. Facebook Marketplace), seasonal trends, and pricing strategies. First-time buyers also get a free 15-minute consultation call after their first purchase. We're invested in your success — when you win, we win.

Yes — we export worldwide. We've shipped pallets to the Caribbean, Latin America, Europe, and Africa. We handle palletizing to container specs, customs documentation, and freight forwarder coordination. Minimum order for international is typically 6 pallets or a half-container. Contact us with your destination and we'll quote within 24 hours.

After payment, you'll receive a pickup confirmation with your pallet ID and warehouse address. Bring a truck or van — most pallets are 48"×40" and weigh 200–800 lbs. We'll load it for you with a forklift. Appointment slots are every 30 minutes Monday–Saturday, 9 AM–5 PM. Same-day pickup available if you pay before 2 PM.

Most pallets ship within 24 hours of payment confirmation. Freight pickups are scheduled next-business-day. You'll receive tracking info or a BOL (Bill of Lading) within 4 hours of dispatch. During peak periods (Black Friday, Q4), allow up to 48 hours. We'll always communicate if there's a delay.

Fair question — the liquidation industry has bad actors. Here's why we're legit: (1) Real photos of every pallet, not stock images. (2) Downloadable manifests before you pay. (3) 7-day guarantee — scammers don't offer refunds. (4) Local pickup available — come see us in person. (5) 4.9★ rating from 800+ verified buyers. (6) PayPal accepted — your payment is protected. Still unsure? Call us. Real people answer.